Roborock Qrevo S: What Owners Actually Report After 6 Months of Daily Use

Two of the 13 mentions address mopping performance directly, and both are negative. One owner who switched from a Shark Matrix vacmop after a year on the Qrevo S reports the mop and navigation 'leave a bit to be desired,' needing to break out a manual mop and bucket every couple of days — and concludes the older Shark actually mopped better. A second owner running the highest vacuum-and-mop setting reports it 'still leaves stuff behind and does a pretty poor job mopping,' calling it worse than a Swiffer. Both accounts trace back to the same design limitation documented in the product's own spec sheet: room-temperature water with no detergent, built for daily maintenance rather than kitchen-grade deep cleaning. Owners who expected the latter are the ones showing up in these threads to say so.

Long-term reliability is the largest single complaint theme in the negative mentions. One owner whose unit is out of warranty (purchased November 2024) reports 'a major issue with the mop system' — a steady stream of water dripping from the rear of the robot near the water refill port every time it leaves the dock. A second owner, replying in the same thread, reports the identical symptom on a unit purchased two months later, and adds that the leak caused water damage to the connectors for the dustbin and cliff sensors. A third owner reports the robot has started re-localizing itself — spinning to re-establish its position on the map — on every single run, something it didn't do when new, even when starting directly from the dock. A fourth reports the vacuum simply stopped reliably returning to its dock after roughly 25 hours of runtime, with no error thrown, just repeated hesitation at the dock entrance. These aren't isolated one-off complaints; they're owners replying to each other and confirming the same failure patterns months or years into ownership.

Two mentions flag dock and mop-pad maintenance specifically. One owner traces staining and residue on their area rugs back to the mop pads and worries the unit is spreading dirt rather than lifting it, while still saying they love that the unit mops and want to keep using it. Another reports a mop pad stuck in the down position that won't respond to surface-height changes; Roborock's only offered fix was a mail-in repair quoted at $140.

The earliest — and most-upvoted, at 40 upvotes — mention in the sample describes the Qrevo S as 'already smitten' territory: it mapped, vacuumed, and mopped a floor inside an hour, avoided shoes and clothes left on the floor, and had an app the owner called super easy to use. That same navigation system shows cracks later in the sample: one owner reports the LiDAR sensor stopped spinning after hair jammed it within weeks of purchase, despite a pet-free household, and questions whether the unit was poorly designed. A separate comparison thread notes that even measured against Roborock's own pricier Qrevo Master, the S 'still eats cables especially on carpet' — a limitation that persists across Roborock's line, not just this model.

The one mention that directly compares the Qrevo S to a more expensive Roborock model reads positive: an owner who tried both the Qrevo Pro and the Qrevo Master returned the Master, reporting it was 'maybe 1% better on cleaning and better on object avoidance but not perfect' while the S 'does decent cleaning as well, just slightly worse on corners.' For owners weighing the S against Roborock's premium tier, that's a rare data point suggesting the day-to-day performance gap may be smaller than the price gap implies — though it's a single account, not a trend, and it says nothing about the reliability issues raised elsewhere in this sample.