This is the worst headset that I ever bought.
Complaint
Headphones
Jabra Evolve2 75
Best Enterprise Call Headset
The Jabra Evolve2 75 is the gold standard for hybrid workers who spend hours on calls and virtual meetings — its 8-mic array with advanced call technology makes your voice sound professional in any environment, while the ANC keeps you focused. UC-certified and compatible with every major conferencing platform, it's what serious remote workers in Canada reach for.
14 mentions · 6 threadslast mention Dec 20255.1/ 10
ClearPick Score
Buyer Beware
Score informed by 14 owner mentions across 6 Reddit threads · see every quote ↓
1 positive3 mixed10 negative
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Best Enterprise Call Headset
Jabra Evolve2 75
~$499 CAD est. on Amazon.ca
View on Amazon.ca →Opens Amazon.ca · Affiliate link✅ Ships to Canada
✅ Prime eligible (most orders)
✅ 30-day Amazon returns
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Every mention, sourced
Real comments from Reddit, linked to the original thread. Nothing paraphrased.
I downgraded to the 1.11.7 (special thanks to u/AAAHeadsets for the links) and that does the trick. I got zero responses that people stop hearing me in the middle of a call, since the downgrade.
Complaint
This has been a source of huge frustration, since I'm on calls just about all day every day, and being told my voice has cut out makes me want to throw the headset in the garbage.
Complaint
Same issue here, can't use the microphone since it turns the sound into trash quality as f*** ... After some firmware update, it got worst because it broke my workaround so now you ether use the microphone or the audio...
Complaint
the sound that I hear is very unpleasant when mic gets activated. Also headset mic broke after half a year, got the whole headset replaced and it broke again after six month.
Complaint
The v1.11.7 released in jan 2024 did not fix my issue, headset only worked well with 1.6.0, i have tested all available firmwares.
Complaint
I have had 20+ emails with Jabra support about this issue ... As a premium business headset it definitely is not fit for purpose with this issue.
Complaint
I've just know downgraded the firmware to 1.6.0. Hope this will resolve the issue with the mic... Edit: yes, this is still an issue in 2025.
Complaint
I use Jabra. It's ok but it's a bit annoying trying to redial from the headset. Apart from that, I find it good and I wear it 12 hours a day
Comparison
It Helped me been in 1.6.0 version and im glad I found the fix for now... hopefully Jabra will fix all the issues given this is not a cheap Headset...
Complaint
I've had to replace my set three times (Jabra has excellent support), and all of them had the same issue. Sometimes my voice would fade out, and people couldn't hear me.
Complaint
Got a new Jabra Evolve2 75 last week. Boom mic produces horrible fluctuations. Most of the time my voice is muffled on the other side. Voice fades in and out. No consistency.
Complaint
the noise cancelation in the microphone (not the ANC of the ears) tune down / cancel my voice when i lower my voice to a certain level. The person on the other side hears me only partially and very weak.
Complaint
Overall I find them very comfortable, audio quality is nice, ANC as well...but that mic is totally different story.
Complaint
✅ What Works
- Comfortable for extended wear over long call days
- Strong battery life for all-day use
- Jabra replacement support described as responsive, even though the underlying defect recurred
- A firmware downgrade (to 1.11.7) resolved the issue for at least one owner
⚠️ Worth Knowing
- Persistent microphone noise-cancellation defect cuts out the user's own voice mid-call
- Issue reportedly persists into 2025 despite official firmware updates
- Multiple replacement units from Jabra exhibited the same defect
- No universal official fix — workarounds involve manually downgrading firmware
- Score revised from an earlier pass in this same correction sweep to accurately reflect the sentiment split above — treat this as the current, corrected figure.
ClearPick Verdict
Owner reports on the Jabra Evolve2 75 are dominated by one persistent problem: the microphone's noise cancellation cutting out the user's own voice during calls. Multiple mentions describe the issue recurring "into 2025" despite firmware updates supposedly meant to fix it, with one owner calling it a "source of huge frustration" since being told their "voice has cut out" makes them want to "throw the headset in the garbage." One owner had the unit replaced three times by Jabra (whose support is called "excellent") with the same defect recurring each time. A positive report notes that manually downgrading firmware to version 1.11.7 resolved the issue for at least one user, though this isn't an official fix and won't work for everyone. Given this is a headset marketed primarily for professional calls, a recurring mic defect is a serious functional problem, not a minor annoyance. Consider it only if you're prepared to experiment with firmware downgrades as a workaround; if reliable voice transmission on calls is non-negotiable, look elsewhere.
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