The Weber Spirit II E-310 (about $799 CAD) and the Napoleon Prestige 500 (about $1,299 CAD) are two of the most-compared gas grills among Canadian backyard cooks, and the roughly $500 gap between them is most of the reason why. Owner reports across r/grilling, r/webergrills, and r/NapoleonGrills show a Weber sample that's small but uniformly positive, and a larger Napoleon sample that's mostly positive with a repeated cluster of ignition and infrared-burner complaints. This guide works through what those 17 owner mentions actually say about heat, reliability, and whether the extra $500 buys what the Napoleon promises.
Best For
| Napoleon Prestige 500โฆ | Weber Spirit II E-310 | |
|---|---|---|
| Rotisserie & infrared cookiโฆ | โ Infrared rear burner | โ |
| Upfront price | โ | โ ~$500 cheaper |
| Value subscore | 8.0/10 | โ 8.5/10 |
| Complaint-free mentions | 6 of 12 positive | โ 5 of 5 positive |
Heat output and cooking performance
The Napoleon Prestige 500 runs a combined 66,000 BTU across its main burners plus a separate 18,000 BTU infrared rear burner, and owners notice it: one wrote that they can hit 700 degrees on the main grill using just the four burners, without touching the infrared section. That headroom is what owners cite when they talk about steakhouse-style sear marks, and Napoleon's Even Cooking subscore (9.0/10) backs up that the extra heat isn't coming at the cost of hot spots. Its porcelain-coated cast-iron WAVE grates are called out specifically for producing consistent grill marks and holding heat well for searing. The Weber Spirit II E-310 runs fewer, lower-output burners and posts an 8.5/10 Cook Performance subscore rather than a top-tier one โ consistent with an owner who said searing steaks isn't quite as good as "their top end" but is satisfactory for regular use. Weber's own flavorizer bars get credit in its pros for adding smoky depth by vaporizing drippings, which owners describe as a meaningful flavor difference over a plain gas grill. Neither product's owner sample describes uneven cooking or cold spots; the difference reported is ceiling, not consistency.
Reliability and the ignition complaints
The Napoleon's 12 owner mentions split 6 positive, 3 mixed, and 3 negative, and a real pattern runs through the mixed and negative ones: two separate posts describe the side burner never lighting from its igniter, a third negative post describes the rear burner's igniter barely sparking, and a fourth negative post describes the infrared rear burner producing normal flame instead of actual infrared heat. A fifth negative mention flags stripped screw threads during assembly. That's roughly a third of the Napoleon sample touching ignition, infrared function, or assembly quality โ a repeated enough pattern to take seriously if you're weighing the rotisserie feature specifically. Napoleon's Canadian Build Quality subscore is still high (9.5/10), and its Warranty subscore (9.0/10) reflects the lifetime coverage on burners and grates, but the ignition cluster is worth reading before buying. The Weber Spirit II E-310's sample is thinner at 5 mentions, but all 5 are positive, and its Durability & Build Quality subscore (9.5/10) is the highest subscore either grill carries in this pack. Weber's pros also cite its Infinity ignition system lighting every burner instantly without repeated clicking, which lines up with the absence of any ignition complaints in its (smaller) mention sample.
Price and value
At roughly $799 CAD for the Weber against roughly $1,299 CAD for the Napoleon, the gap is about $500 โ narrower than the $600 the older version of this page cited, based on the current pack pricing. Weber's Value subscore (8.5/10) edges out Napoleon's (8.0/10), and Weber's own product notes flag that it costs more than similarly specced budget grills but wins on long-term durability. Napoleon's product notes carry their own value caveat: the rotisserie motor and spit rod that unlock the infrared burner's signature use case are sold separately and not included in the $1,299 price, so buyers who want that feature should budget past the sticker price. Napoleon's high fuel draw is another line item worth planning for โ with 66,000 main, 10,000 side, and 18,000 rear BTU available, a 20 lb propane tank runs through fewer full sessions than it would on a lower-output grill, so frequent users are better off keeping a spare tank on hand.
Who Itโs For

Owners who use the infrared rear burner report standout rotisserie and searing results, and it carries the higher 8.8/10 ClearPick score. Budget separately for the rotisserie kit, and go in aware that ignition and infrared-function complaints show up in a meaningful slice of the mentions we reviewed.
See review โ
Every owner mention in our sample for this grill is positive, and it costs about $500 less than the Napoleon. If you're not going to use a rotisserie or chase higher sear temperatures, the price gap is hard to justify closing.
See review โWhat owners actually say
What buyers love
โI can get up to 700 degrees on the main grill just with the 4 burners.โ
r/grilling
โI haven't really noticed any deficiency with searing steaks. It may not get it done quite as well as their top end. But it is satisfactory for myself.โ
r/grilling
โI decided to go with the Spirit II E-310. I have used it several times. I am really liking it so far.โ
r/grilling
Common complaints
Rear burner igniter barely sparks
The igniter button to light the side infrared burner and the rear burner is not working right. Sometimes it will spark (barely) and I can light the side burner with it if I hold the button down for a while.
r/NapoleonGrillsInfrared burner not producing infrared heat
For some unknown reason my rear infrared burner is not "infrareding". There's a flame, and it's heating the metal casing partially, but the infrared part is definitely not happening
r/grillingThere's no single winner here โ the data splits by use case. The Napoleon Prestige 500 posts the higher ClearPick score (8.8/10), and owners who actually use its infrared rotisserie burner report results they say justify the price, but a real slice of its 12 owner mentions describes ignition problems, an infrared burner that won't infrared, or shaky assembly. The Weber Spirit II E-310's owner sample is thinner at just 5 mentions, but every one of them is positive, and at roughly $500 less it's the safer default for buyers who want dependable everyday grilling without rotisserie ambitions. If you know you'll use the rotisserie and higher sear heat regularly, budget for the Napoleon and its separately sold rotisserie kit and a spare propane tank; if you're grilling burgers and chicken for a family of three or four, the Weber does that job for less money and, per this sample, with fewer complaints. Either way, decide based on how you'll actually cook, not the spec sheet โ that's the mistake both owner communities describe making.