I'm having exactly the same issue: It suddenly won't vacuum. The brush rolls, the mop works, but the fan doesn't have any power to suck.
Complaint
Robot Vacuums
Dreame L10s Ultra Robot Vacuum and Mop
Best Self-Cleaning Mop Robot
The Dreame L10s Ultra is one of the most feature-complete robot vacuum-mop combos available in Canada — its dock automatically washes the mop pads with hot air drying, empties the dustbin, and refills the water tank. The result is a robot that comes as close to truly zero-maintenance as currently possible, making it popular among Canadian buyers who want the absolute best.
5 mentions · 3 threadslast mention Apr 20268/ 10
ClearPick Score
Good
Score informed by 5 owner mentions across 3 Reddit threads · see every quote ↓
3 positive0 mixed2 negative
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Best Self-Cleaning Mop Robot
Dreame L10s Ultra Robot Vacuum and Mop
~$499.99 CAD est. on Amazon.ca
View on Amazon.ca →Opens Amazon.ca · Affiliate link✅ Ships to Canada
✅ Prime eligible (most orders)
✅ 30-day Amazon returns
✅ No extra cost to you
Every mention, sourced
Real comments from Reddit, linked to the original thread. Nothing paraphrased.
We've had this for the last year and it's been great. Good performance on carpet.
Praise
The same situation just started happening with my Dreame L10s Ultra too. Bought this unit in Oct 2023, so hopefully Dreamtech will honor the factory warranty.
Complaint
Tenho este exacto modelo, e estou muito satisfeito com ele. Deve limpar umas 2x ao dia (cães e crianças em casa), e gosto dos resultados.
Praise
I have a dreame L10S Ultra and all of a sudden the vacuum stopped working. This happened just this week when I had 3 dogs and some dog food on the ground (it usually deals with this no problem) ... Had great customer service and everything is working fine now! I had to send it back they worked on it and it now has been working well at my office for over 8 months!
Praise
✅ What Works
- Self-emptying, self-washing mop pad station means the robot handles the entire clean cycle autonomously — users report going weeks without any manual intervention beyond occasional water tank refills
- Hot water mop washing at the dock genuinely cleans the mop pads rather than just rinsing them — this is a meaningful difference from cold-water-only dock systems that leave pads smelling over time
- Obstacle avoidance handles cables, toys, and common floor clutter better than most competitors at this price — Canadian users in cluttered homes consistently report fewer stuck incidents
- Strong Reddit consensus as the best value in the self-cleaning vacuum-mop category — frequently recommended as the sweet spot before you have to spend significantly more for marginal gains
⚠️ Worth Knowing
- Documented mopping degradation over time — some users report the water dispensing system underperforms after 2-3 years of regular use, and warranty service for Canadian buyers can be more involved than domestic brands
- Corner cleaning has inherent limitations due to the round form factor — edges and corners will still need occasional manual attention
- Better for hard floor homes than heavy carpet homes — the mop function adds the most value on hard floors, and suction on very thick carpet is adequate but not class-leading
ClearPick Verdict
The Dreame L10s Ultra is the robot vacuum-mop combo that turned skeptics into believers. The fully autonomous cleaning station — vacuum, mop, self-wash, self-empty — genuinely works as advertised, and the Reddit community consistently ranks it as one of the best values before you cross into the $1,000+ flagship tier. For Canadian homes with mostly hard floors and a real mopping need, this is the category standard.
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